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FAQ

What is your mailing address?

Our office is located at:

Brooklyn, NY

 

Can I replace a lost earring?

We can only make and sell full pairs of earrings. If the style is in stock, you may purchase another pair. Some styles are produced for one season only and will not be available at a later time.

 

If I lose one earring, can I return the other for repair and get a new pair?

If the item is in stock, we'd be happy to send you a new pair at the full retail price plus shipping and handling.

 

How much does shipping cost?

We offer free USPS shipping on all orders to the continental United States. Currently we don’t ship Worldwide.

 

What is your return policy?

We will happily accept unworn, undamaged or defective full price product for exchange or refund within 14 days of ship date from eyestunnish.com. Sale items are a final sale and therefore are not eligible for exchange or return. Refunds will be made in the form of the original payment. Once your return is processed, a credit will be issued for the merchandise amount.

For refund on return please contact us at contact@eyestunnish.com

 

What is your privacy policy?

We will not sell, share or trade any information you supply to us with a third party. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations. From time to time, we may send sale information, product updates, etc. via email. If you would prefer not to receive these promotional items, you may opt by clicking on the unsubscribe option at the bottom of our emails or by contacting us at contact@eyestunnish.com with "REMOVE" as the subject header.

 

Do you offer gift wrapping?

Currently we don’t offer a gift wrapping option.

 

Is my transaction safe?

All order information sent to eyestunnish.com is encrypted. We protect your online transactions by using Secure Sockets Layer (SSL) technology.

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